its getting tougher and tougher....

I just don't realize how much the difficulties that i'm going to face in this "live"..

Only after 5 days in training, I noticed that everythings were put in very high risks. 100-150 calls per day, 20 working days, which means min 2000 calls without any error.....hallooo...what the hell is this?

In 2000 calls, we are expecting of no fatal error at all or else, we might lose our RM300.00 allowances... what the ****....we are human, which is obviously being created surrounding with the possibilities of making mistakes. But then we've learn a lesson.

But in this field, small mistakes contribute to servic delivery error that might cause "REDUCING THE SALARY"....(kalo camtuh bgtau jerla yang kami ni volunteer jer bekerja...)

TENSION!!!!!